tawk.to

tawk.to is a free live chat and customer communication platform designed to facilitate interactions between businesses and their customers.

Key features and advantages:

• Live Chat: Engage visitors in real-time to answer questions and provide support.
• Ticketing: Manage customer inquiries and support requests efficiently.
• Knowledge Base: Create a self-service resource for customers to find answers to common questions.
• CRM: Organize and access customer data and interaction history.
• Customizable: Tailor the platform to match your brand and workflow.

Use cases:

• Customer support and service
• Sales and lead generation
• Internal communication and collaboration
• Building a support center